Returns & Exchanges
We want you to love your OLE Glow; if you are not completely satisfied with your purchase, OLEHENRIKSEN.com offers free returns within 60 days of purchase. Please note that items purchased through retail partners must be returned to the original point of sale.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to start the process and select the items you wish to send back.
Print Your Label
Generate and print your prepaid USPS return shipping label provided by our portal to ensure your return is tracked and processed efficiently.
Pack Your Products
Securely pack the items in their original packaging or a sturdy box, ensuring all lids are tightened to prevent leaking during transit.
Ship and Refund
Drop off your package at any USPS location; once received at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing